Which of the following should NOT be included in written records of inmate phone calls?

The documentation of inmate phone calls is crucial for maintaining security and ensuring compliance with regulations. The content of the inmate's conversation should not be included in written records for several reasons.

First, privacy concerns are paramount; conversations made by inmates, even if monitored, are often protected by rights to confidentiality, particularly if they are communicating with legal counsel. Including the content of conversations could breach those legal protections and could compromise the rights of the inmate.

Second, the focus of written records is typically on logistical aspects of the calls—such as who was called and whether the call was completed—rather than the conversation itself. This minimizes risk for facilities, as maintaining detailed notes on conversations could lead to complications in understanding context or misinterpretations that may arise later.

Moreover, keeping detailed records of conversation content could overwhelm administrative resources and necessitate additional scrutiny without a clear necessity for security operations. Thus, the correct stance is to omit this information entirely, focusing instead on factual elements that uphold the facility's operational integrity.